Understanding your Customer Engagement

SMS Handover provies a way to further reach targeted customers. With the ability to add URLs in the SMS, which are very short and do not waste characters, you will be able to check how many people clicked on those URLs. So in addition to delivery reports, this feature provides you a deeper look into the list of customers who might be better suited for your product or services.

Click Tracking Options

Two powerful ways to utilize this product in order to check customer engagement

URL Shortner with Personalization

Insert your own links in SMS campaigns. Use the link to your website, your product, your Youtube video or any external link and shorten it using our URL Shortner available in the Messaging section. Insert the shortened link generated by our App in the campaigns and it will be available for tracking in the reports. You can also simply use the URL shortner to save characters. For tracking, enable the personalization when launching the campaign. It will provide information like date/time of the click, city, device information like Android/iOS and so on.

Upload Media in SMS

You can also upload media files like Images, Videos and PDFs and use them in your campaigns. This allows you to not rely on external links and utilize your own content in the campaigns. Suppose a restaurants launches a new Menu, a PDF of the menu can be uploaded on our platform. Our app will generate a short URL which can now be used in the campaigns. Now the restaurant ownner will be able to check how many people opened the link to check the Menu therefore target them in the future campaigns.